Program Coordinator, TA and Capacity Building Team
Working as part of the Technical Assistance and Capacity Building team, the Program Coordinator directly reviews, approves, and processes requests for CCEH’s financial and rental assistance programs and provides coordination and support for CCEH’s technical assistance, training, and program intermediary activities. Specifically, the Program Coordinator will review, conduct due diligence, and approve daily requests for financial and rental assistance across multiple programs and funds, assist in ensuring compliance with regulations and funder obligations, troubleshoot challenges, and prepare reports as needed. In addition, the Program Coordinator plays a key role in coordinating CCEH’s housing assistance program for returning citizens and coordination of statewide efforts to end youth homelessness, as well as provide support for CCEH’s other technical assistance and training activities.
- Review, conduct due diligence, and approve daily requests for CCEH’s various client flexible financial and rental assistance funds for shelter diversion, rapid exit, and rapid re-housing programs.
- Produce regular reports on financial and rental assistance expenditures, households served, and uses of funds.
- Assist with meeting funder/program compliance requirements, including to HUD, Office of Policy and Management, and other funders.
- Identify, directly troubleshoot, and/or elevate to program staff any issues and challenges that arise with flexible financial and rental assistance administration.
- Provide ongoing maintenance and upgrades to online financial assistance request application portals in SmartSheets and HMIS.
- Track and ensure processing of approved and issued payments, assist other staff to address payment issues.
- Prepare and provide promissory notes and letters as needed.
- Collaborate with Director of Finance and Administration on recordkeeping, tracking payments, and reporting.
- Build and maintain working relationships with provider staff who make requests, assist in providing training to providers across state on CCEH’s financial/rental assistance programs.
- Work with Communications team to identify and share client stories to highlight program results.
- Provide program coordination for the DOC Reentry Housing Assistance program, including meeting preparation and facilitation for bi-weekly implementation meetings; meeting funder compliance and document collection and review; and assist in preparing reports.
- Provide support for CCEH’s role in co-leading efforts to end youth homelessness, including staffing the Youth Engagement Team Initiative meetings.
- Provide support and coordination to CCEH’s technical assistance and training activities.
- Other duties as assigned.
- Strong interpersonal skills and the ability to work, collaborate, and communicate within a team environment.
- Attention to detail and thoroughness.
- Strong organizational skills including document collection, and file keeping.
- Understanding of homelessness programs, regulations, and eligibility preferred.
- Skills in meeting preparation, facilitation, note taking, and tracking follow-up items.
- Experience with SmartSheets and Homeless Management Information Systems preferred.
- Experience with Microsoft Office Suite.
- Familiarity with QuickBooks a plus.
- Personal qualities of integrity, credibility, and commitment to the mission of CCEH.
- Commitment and passion for assisting people experiencing homelessness or other vulnerable populations.
- Commitment to racial equity/justice, and diversity, equity, and inclusion.
Required Education & Experience:
- Bachelors or Associate’s Degree; relevant experience may substitute for education.
- At least three years’ professional experience in direct services, program support, or administrative roles, preferably in a non-profit and/or human services setting.
Interested candidates should apply by clicking here.
CCEH is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CCEH considers lived experience as a valued source of expertise