This training will help you to apply verbal skills to help de-escalate risky situations. You will learn what activates agitation and anger, and dos and donts to effectively reduce those behaviors. These skills can assist you to safely deal with clients in difficult situations. Register Here
Shelter Diversion is a strategy that prevents homelessness at the front door by helping people identify immediate, alternative housing arrangements to shelter and, if necessary, connecting them with services and financial assistance to help them return to permanent housing. Diversion programs can reduce the number of households becoming homeless, the demand for shelter beds, and the […]
This training will help you to apply verbal skills to help de-escalate risky situations. You will learn what activates agitation and anger, and dos and donts to effectively reduce those behaviors. These skills can assist you to safely deal with clients in difficult situations. Register Here