Action 6: Improve Outcomes for People Experiencing Homelessness including Steps to Decriminalize Homelessness and Connect with Systems


Reduce arrests and hospitalizations and increase shelter diversion, support services, employment, and permanent housing opportunities for people experiencing homelessness,

Complementary Actions

  • Strengthen Municipal Workforce Capacity to Address Homelessness
  • Participate in Equity Training

What to do

Step 1

Conduct audited review and revision of local ordinances, police policies, calls and arrests to evaluate for criminalization of homelessness and violations of civil rights protections. Write how you are going to respond to what you found.

Submit: Copy of audited review.

Timeframe for Credit

Engaging Partners

Sustainable CT encourages regional collaboration and other forms of partnership. For every action, please complete the “Partners” box in your submission, indicating the name(s) of any municipalities and/or organizations you partnered with (if any) and a brief description of your municipality’s role. For additional information, please see the “Partners Guidance Document”.

Potential Municipal and Community Collaborators

Key collaborators to implement this action include police and EMS, hospitals, 



Toolkits, Calculators, Guidance Documents

Organizations and Relevant Programs


Decriminalizing homelessness and creating stronger integration with systems including healthcare and criminal justice reduces costs incurred and contributes to the economic well-being of the municipality. It also mitigates the likelihood of civil rights lawsuits brought against the municipality.

CT Success Stories