Landlord Recruitment and Retention
In any fiscal climate, building and maintaining relationships with landlords is one of the most important, but challenging components of housing clients. In Connecticut especially, the scarcity of affordable rent means case managers and housing specialists must work extra hard to identify housing for their clients. Building good relationships with landlords can ease the burden of identifying new affordable units.
- A Business Approach to Landlord Engagement 2018 Presentation (.pdf)
- Recruitment Letter Template for Landlords (.docx)
A recruitment letter template for landlords as a part of the 2018 Governor’s Challenge on Family Homelessness.
- Understand the Eviction Process (211)
- Housing identification activities for new rapid re-housing providers (NAEH blog post)
- Housing Identification (NAEH webinar)
- Working with Landlords in Housing First/Rapid Re-Housing (PDF Beyond Shelter Presentation)
- 2017 Landlord Recruitment & Retention Program and Marketing Campaign (PDF)
Miami-Dade County Homeless Trust’s 2017 Report and Recommended Plan of Action.
- Rapid Re-Housing Lease Example (DOC)
- Leases in Plain Language (PPT)
Crane W. Cesario and Chris Robinson’s presentation titled “Understanding Leases in Plain Language” at the 2017 CCEH Annual Training Institute. You can also view the presentation in “handout mode”.
- Making Rapid Re-housing Work: Providers give Insights on Landlord Recruitment
Rapid Re-housing relies on being able to recruit landlords to take on tenants that are often considered to be of higher risk because of their background. This is an overview of some of the best practices for recruitment and maintaining those landlords.
- U.S. Department of Housing Landlord Recruitment Resource Guide
This is a resource guide by the U.S. Department of Housing that outlines a number of additional helpful resources for recruiting and retaining landlords for housing clients.
- Rights and Responsibilities of Landlords and Tenants in Connecticut
A full resource on the legal right of landlords and tenants from the Connecticut Judicial Branch.
- Your Right to Equal Opportunity Housing Brochure (PDF)
A Commission on Human Rights and Opportunities brochure discussing Connecticut’s Discriminatory Housing Practices Act.
- Rapid Re-housing Landlords Benefits Checklist
This checklist is a tool to advertise your program to potential landlords. The benefits listed are just examples of services provided by housing search agencies based on interviews with providers around the country.
- Perfecting Your Pitch, Recruiting new Landlords within the Rapid Re-housing Program
This presentation, made by practitioner Samantha Stewart, goes over how to recruit more landlords to be part of your rapid re-housing program as a case worker and client advocate.
- Be the Perfect Tenant: Guidelines on how to be the Best Tenant you can be
This helpful two pager put together by Joel Rivera focuses on empowering your clients to be the best tenants they can be, which not only improves their experience as tenants, but increases their likelihood of maintaining their housing as well as your likelihood of maintaining a relationship with that landlord.
- Using Incentives to Engage Landlords: Risk Mitigation Funds
A mitigation fund is essentially an added protection for landlords who are willing to reduce screening criteria to rent to someone with limited income, a poor rental history, or a criminal history. If there are excessive damages to the unit, lost rent, or legal fees beyond the security deposit, landlords can be reimbursed for damages up to a specified amount. The availability of risk mitigation funds can be a game changer in a community’s ability to engage new landlords.
- Landlord Brainstorming
Group discussion on the barriers to accessing landlords and increasing housing stock for people experiencing homelessness. There were four themes that emerged: Accessibility/Affordability, Economics/Funding, Perception, and Process/Policies.
- Core Components of Centralized Landlord Engagement Programs and Community Landlord Engagement Initiatives
This piece describes the key components of centralized and community landlord engagement programs and initiatives.